How Small Businesses Can Benefit Through Hosted Pbx And Virtual Phone Numbers}

How Small Businesses Can Benefit Through Hosted PBX and Virtual Phone Numbers

by

sam davies

The reason why companies should hire the services of hosted PBX solution providers is the great amount of cost cutting that is achieved. With their services, there is no need to spend money on the maintenance of on-site hardware. The requirement of large capital is also eliminated and advantage of extensions can be obtained. This is important because most of the growing businesses would require more extensions than before. In short, it can be said customers need to pay just for what they require. Consequently, hosted PBX gives a huge boost to small and growing businesses.

Unlike on-site PBX systems, hosted PBX is capable of handling a larger number of calls simultaneously as it has greater available lines. This is possible because in the present times, a large number of useful features are available with this system than it was available initially.

Here are some of the attractive features that can be useful for a small and medium business enterprise:

Whether a company is located in one place or it has various branches in different corners of the earth, with this system it is possible to operate only with a single number. A company may also not have a central location, but even in such situations hosted PBX allows to connect the employers working from their homes. This is done by connecting their telephones.

Multi-modal access is possible with this system and the employees can get in touch with the network through different types of telecommunication systems such as cell phones, VOIP, POTS and ISDN. With this feature it is possible to use a single extension at different locations either simultaneously or sequentially.

With this system it is possible to integrate toll plans that allow making intra company calls and calls to private premises at cheaper rates. With the help of integrated billing and accounting, phone calls made through private lines on behalf of the company are also billed in the name of the company.

Automatic Call Distribution (ACD) is a feature that is available with hosted PBX and it allows uniform distribution of calls across a department. Also, the calls can be directed by creating an options menu. All calls can be recorded, which helps in proper monitoring and call management, thus making the best use of the available lines.

Not all hosted PBX services offer each and every feature. The customer has to decide on the features that may be required for the organization and then select a service provider who is capable of catering to all the needs.

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Virtual phone numbers provide the organizations the power to expand in different locations as it enables the faxes to be routed through a single line. This service also offers a very strong cost cutting option available against PBX systems which require a great deal of maintenance cost. Singapore Virtual Phone Numbers is one step solution for individual entrepreneurs who have just embarked on their journey to creating a successful business. It is an inexpensive and simple technology that allows setting up communications centers that can manage faxes and calls. The calls can be sent to the desired destinations and on the desired time, faxes and voice messages are sent through emails or via the Internet to the customers online account.

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